Privacy Policy
Effective Date: January 1, 2025 | Last Updated: April 2026
ProAir Georgetown ("ProAir," "we," "us," or "our") operates airforce1ac.com. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. We are an HVAC service company serving Georgetown, TX and Williamson County, and we take your privacy seriously.
1. Information We Collect
Information you provide directly: When you call us, fill out a contact form, or book a service appointment, we may collect your name, phone number, email address, service address, and details about your HVAC system or issue.
Automatically collected information: Like most websites, we collect standard server log data including IP addresses, browser type, pages visited, and referring URLs. This data is used in aggregate to improve our website and is not linked to individual identities.
Cookies: Our website may use cookies for basic functionality and analytics. You can disable cookies in your browser settings, though some site features may not function correctly.
2. How We Use Your Information
We use the information we collect to:
- Schedule and fulfill HVAC service appointments
- Communicate with you about your service request, appointment status, or follow-up
- Send invoices and process payments
- Respond to inquiries submitted through our contact form or by phone
- Improve our website content and user experience
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Information Sharing
We may share your information with:
- Service providers: Third-party vendors who help us operate our business (e.g., scheduling software, payment processors, website hosting). These providers are contractually bound to protect your data.
- Legal requirements: When required by law, court order, or governmental authority.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of our assets, customer information may be transferred as part of that transaction.
4. Data Retention
We retain customer records for as long as necessary to fulfill the purposes described in this policy, including for our business records and to comply with legal obligations. Service history records are typically retained for 7 years for warranty and liability purposes.
5. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. Our website uses HTTPS encryption. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights (Texas Residents)
Under the Texas Data Privacy and Security Act (TDPSA), Texas residents have the right to:
- Know what personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt out of the sale of personal data (we do not sell data)
To exercise any of these rights, contact us at contact@airforce1ac.com or call (512) 798-8094. We will respond within 45 days.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., Google Maps, manufacturer sites). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us: