📍 Serving Georgetown, TX & Williamson County Mon–Sat 7AM–8PM · Sun 9AM–5PM | (512) 798-8094 | ⚡ Same-Day Service Available
Technicians Available in Georgetown
24/7 Emergency Service Active
Average Response: 45–60 min
Don't wait — AC issues worsen quickly
Technicians Available in Georgetown
24/7 Emergency Service Active
Average Response: 45–60 min
Don’t wait — freeze-event heating failures are a safety emergency — Georgetown dispatch is local, not Austin
❄️ Texas Freeze · Heat Pump Cold Failure · Priority Local Dispatch

Heating Failure During a Georgetown TX Freeze — Priority Emergency Response

When Georgetown temperatures drop below 28°F — as they did during Winter Storm Uri and subsequent freeze events — HVAC systems that work fine in mild cold can fail under conditions they were never designed for. Heat pumps lose heating capacity, defrost boards ice over, and high-efficiency furnaces freeze their condensate drains. ProAir Georgetown dispatches locally (not from Austin) and prioritizes freeze-event calls for households with elderly residents, infants, or medical conditions.

Available 24/7 Same-Day Service 1-Year Warranty Georgetown Dispatched
⚠️ Don’t wait — a Georgetown home below 50°F poses pipe freeze and health risks within hours. Call immediately — do not wait for morning.

Get Emergency Help Now

We respond within 60 minutes · Available 24/7

Or call directly: (512) 798-8094

Symptoms — What You’re Seeing

Match your symptoms below. Each points to a specific cause. We’ll confirm the exact issue on-site.

What You’re ExperiencingWhat It Likely Means
Heat pump running constantly but home temperature keeps fallingHeat pump at or below effective range — auxiliary heat circuit not engaging
Heat pump outdoor unit completely coated in iceDefrost board or reversing valve failure — needs professional defrost, not DIY
High-efficiency furnace starts then shuts off after 60–90 secondsCondensate drain line frozen at exterior wall exit — common in hard Georgetown freezes
Switched to Emergency Heat but still no warm air from ventsElectric heat strip failure or tripped breaker on the emergency heat circuit
No heat at all during the freeze — any system typePriority emergency dispatch — call immediately regardless of cause

What’s Causing the Problem

Georgetown-specific causes based on 3,200+ service calls in Wolf Ranch, Sun City, Berry Creek, and Teravista homes.

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Heat Pump Efficiency Cliff Below 35°F

Heat pumps extract heat from outdoor air. Below 35°F efficiency drops sharply and the system should switch to auxiliary electric heat. If the auxiliary heat contactor fails, the heat strip burns out, or the breaker trips, the home loses all heating capacity at the exact moment outdoor temps are most extreme. Georgetown averages 10–15 nights below freezing per year.

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Defrost Board and Reversing Valve Failure

During a hard freeze, the outdoor coil ices over faster than the defrost cycle can handle. A failed defrost board or a reversing valve that won’t switch to defrost mode causes the outdoor unit to become a solid block of ice, losing all heat transfer. The system runs but produces no heat.

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High-Efficiency Furnace Condensate Line Freeze

90%+ efficiency furnaces produce acidic condensate that exits through a PVC line at the exterior wall. During a hard freeze, this exit point freezes, backs up condensate, and trips the safety switch — shutting the furnace off. Identifiable by a clear PVC line that exits the home and has visible ice at the wall penetration.

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Furnace Cold-Start and First-Hard-Use Failures

Furnaces that have not been serviced before winter sometimes fail at first sustained use. Dirty flame sensors, oxidized igniters, and gas valves with slow response all cause failures that would not surface in mild weather but appear when the system runs at maximum duty cycle for the first time in the season.

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Pipe Freeze Risk While Awaiting Repair

If the home reaches below 45°F, pipes in exterior walls, uninsulated garages, and attic spaces become vulnerable. Let faucets on exterior walls drip slightly. Open cabinet doors under sinks on exterior walls. Close off unused rooms. If the home drops below 45°F with vulnerable residents, consider temporary relocation while awaiting repair.

From Your Call to Fixed — Fast

1

Call or Request Online

Call (512) 798-8094 or submit the form. We answer 24/7 — no recording, no wait.

2

Georgetown Technician Dispatched

A licensed Georgetown technician dispatches from our local office — average arrival 45–60 min.

3

Written Estimate

Complete written estimate before any work begins. No surprises at invoice time.

4

Fixed + 1-Year Warranty

Repair completed, system tested. 1-year parts and labor warranty on your receipt.

Why Georgetown Homeowners Call Us First

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Georgetown DispatchedWe dispatch from Williamson County — not Austin. Genuine local response times.
4.9 Google Rating312+ verified reviews from Georgetown homeowners across Sun City, Wolf Ranch, Berry Creek.
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TX Licensed (TDLR)TX HVAC Licensed (TDLR). Every tech holds an active Texas HVAC license.
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Written Estimates AlwaysComplete written estimate before any work. No verbal quotes, no price changes at invoice.
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1-Year Parts & Labor WarrantyDouble the industry standard. Same issue within 1 year — we return at no charge.
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Transparent PricingDiagnostic from $85. Most repairs $85–$450. Free estimate. No hidden fees.

Frequently Asked Questions

Heat pumps extract heat from outdoor air. Below 35°F, heating capacity drops sharply and the system should switch to auxiliary electric heat. If auxiliary heat fails to engage — due to a failed contactor, tripped breaker, or burned heat strip — you lose all heating capacity precisely when outdoor temps are most extreme.
Do not pour hot water on the coil or chip ice off — you can damage the fins. Switch the thermostat to Emergency Heat mode to stop running the heat pump and call ProAir. A technician will safely defrost the unit and diagnose the defrost board or reversing valve failure that caused the ice-over.
Yes — this is a very common failure during hard Georgetown freezes. The PVC condensate drain line exits through an exterior wall and can freeze at that exit point. Check whether the clear PVC line from the furnace has visible ice where it exits the home. You can carefully apply warm (not boiling) water at the exit point. If it refreezes, call ProAir — a permanent fix requires insulating or re-routing the drain.
ProAir dispatches from Georgetown, not Austin. During a freeze event when I-35 is icy or impacted, our local dispatch gives us a significant speed advantage over companies sending technicians from Austin or Round Rock. We prioritize households with elderly residents, infants, and medical conditions during freeze events.
Let faucets on exterior walls drip slightly (especially in kitchens and bathrooms on north-facing walls). Open cabinet doors under sinks on exterior walls. Close off unused rooms to concentrate warmth. Keep garage doors closed if there are water lines in the garage. If the home drops below 45°F, consider temporary relocation for vulnerable residents.

Don't Sweat It — Call Now for
Same-Day Service in Georgetown

Written estimate before any work. 1-year warranty. TX licensed. Georgetown dispatched.

(512) 798-8094
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