⚠️ Emergency Protocol — Gas Smell
- Leave immediately — do not stop for belongings
- Do not operate any electrical switches — no lights, no thermostat, no appliances
- Leave doors open as you exit to ventilate
- Call 911 from outside or a neighbor's property
- Wait for fire department and gas company clearance
- Call ProAir Georgetown at (512) 798-8094 for HVAC inspection before re-entering
Frequently Asked Questions
Leave the area immediately. Do not turn on or off any lights or switches — electrical sparks can ignite accumulated gas. Do not use your phone inside the house. Call 911 from outside or a neighbor's property. After the gas company has inspected and cleared the area, call us for HVAC equipment inspection before restarting.
Yes. Gas leaks at HVAC equipment typically occur at: the gas valve (component failure or vibration-loosened fitting), the supply line connection to the furnace, a cracked heat exchanger that allows combustion gas to enter living space (CO issue, not raw gas), or at flex connector fittings. We inspect all connection points and component seals.
We perform a complete furnace inspection: gas valve function test, supply line connection inspection with an approved leak detection solution, heat exchanger visual inspection, combustion analysis, and CO level measurement. We don't restart equipment we can't certify as safe.